Plymouth Marjon 老澳门开奖直播 has proactively considered and responded to the advice issued by the Competition and Markets Authority, to the Higher Education sector, in relation to the nature of the agreement made between the 老澳门开奖直播 and the student prior to the acceptance of any offer made by the 老澳门开奖直播.
1. The Senior Management Team and 老澳门开奖直播 Senate, representing the key areas of both Academic and Professional Services, regularly reviews the 老澳门开奖直播鈥檚 approach with a focus upon taking forward compliance with consumer protection legislation, and student representation. Policies and Regulations.
2. The 老澳门开奖直播鈥檚 Terms and Conditions and Admissions Policy for acceptance of a place on a programme of study have been revised and updated and are reviewed annually via the 老澳门开奖直播鈥檚 Senate, inclusive of student representation.
3. Material information for programmes of study has been developed and made available to candidates prior to applying for a place on a programme of study. Information on additional costs incurred by students on programmes of study will be made available to students and applicants and will be included within the 老澳门开奖直播鈥檚 material information for each course of study.
4. The 老澳门开奖直播 ensures that academic penalties are not levied for non-academic debt.
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6. Admissions and Recruitment teams regularly liaise, in advance of Open Days and other recruitment activities, in order to ensure that consistent and appropriate messaging is provided to potential applicants.
7. Admissions and Recruitment Panels have discussed the , Guild HE and SPA consumer protection advice, recognising correct procedures for discontinuing programmes of study, including seeing programmes through to completion, where required, and good practice in the involvement of students in curriculum change.
8. A communications plan has been developed to ensure that colleagues across the 老澳门开奖直播, whatever their role will, in addition to being able to take advantage of online information/guidance and appreciate our collective responsibilities under consumer protection legislation, be empowered to seek clarification and execute their responsibilities to the best of their ability.
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10. The 老澳门开奖直播 annually reviews its complaints framework with a strong emphasis being placed upon protecting the consumer rights of the students.
